Standard shipping is free for Jockey members within New Zealand. For non-members, standard shipping is free for orders over $49 (excluding eGift Cards, which don't require shipping) or $10 for orders under $49 and usually takes up to 3 to 5 business days to be delivered. Charges also apply for delivery outside of New Zealand. Click here for more info. We will accept change-of-mind returns on products (except briefs and hosiery) delivered within New Zealand for up to 30 days from the date of receipt, or if faulty. Click here for more info.